Browse our most frequently asked questions list below to learn everything you need to know!

No, at this time we do not require a deposit to make a reservation.  However, full payment is due prior to setup

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination.

When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with 18″ long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags and have an additional $50 set-up fee for each inflatable.

Space

  • Please review the space requirements for the inflatable you want to rent to make sure you have a set-up area big enough to accommodate the inflatable of your choice.
  • Please have a level area that is clear of all rocks, sticks, debris, and animal feces
  • Make sure that there is at least a 44″ pathway to your set up area.  Some slides are very large when rolled up and require enough space to gain access to the set up area through gates and backyards.

Power

  • We require an Outlet within 50 Feet of the set up area
  • Outlet needs to be on a dedicated circuit breaker

Water

  • All of our water inflatables have a built in water house that is 25′ long.  If your set up area is farther away than this, please ensure you have a hose available to hook up to our unit.
  • If you have Well water, please let us know so we can bring a water filter.  Well water can stain vinyl and we want to keep your units stain free.

Our units are a perfect for small gatherings and backyard parties.  We are still building up our inventory and one day hope to be able to have large obstacle courses and games for large events, but our current focus is to provide the best experience for smaller gatherings.

If you do have a small church event coming up, reach out to us and let us see if we have the right inflatable to meet your needs.  We have provided bounce houses, slides, and obstacle courses to many churches with small gatherings.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

CANCELATION

We understand life happens and plans have to be changed.  We ask that all cancelation requests for any reason be made before your rental date.  

WEATHER POLICY

Once an inflatable has been set up, we do not provide refunds due to weather, so please check the forecast in advance to ensure your party will be safe to have an inflatable.  

Inflatables must not be used during rain, high winds (15+ mph), or lightning.  We ask that if severe weather does strike, that all patrons exit the inflatable and unplug the unit.  CSC Inflatables reserves the right to pick up any inflatable in the event of severe weather that may cause damage to the inflatable.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

All inflatables have their own limitations for weight and number of patrons allowed at one time.  As a general rule…

Bounce Houses and Combo Slides– 6 patrons at 175lbs each

Wet/Dry Slides – 1 person at a time at 200lbs each

Obstacle course – 1 patron at a time at 175lbs

However, some slides allow for more weight, so please ask if you have any questions

No. Soap and other lubricants can stain inflatables and extend the cleaning time by hours.  Also, using additional lubricants can lead to injuries, so please let us know if you have any concerns at the time of set up so we can address them.  Dry slides receive a special lubricant called ‘Slide Slick’ and it is specifically designed for use on inflatables.

You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation.

If, however, damage occurs due to failure to follow our safety rules or negligence (i.e., not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc. which can cost thousands of dollars. We do not want you or us to be in that situation which is why we have you sign and initial on all our safety rules so that you can be the trained operator.

Renting an inflatable for 24 hours will not damage your turf.  We do caution anyone renting a water inflatable that prolonged use of running water can lead to very muddy conditions in your yard that may take up to a week to dry out.  So we recommend any time the slide is not in use, to turn off the water to avoid turning your backyard into a “swamp”.  

We do place tarps under all water inflatables to assist with drainage, but if your yard is not sloped well for drainage, you could be in for a few soggy days after your rental is picked up.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.